Testimonials Posted by Noble Insurance May 22nd, 2018

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Client Testimonials

“It is good to know someone is subject knowledgeable and watching over the finer details. I have been using Noble Insurance for a number of years, Broker, Serena Pockaj has always got the best coverage for my car and me with the least problems. Recently, I had a driving insurance problem with my 16 year old grandson with a G1 licence in my car – Happily solved.”

– Raymond J

Serena, I just wanted to send you a quick note to thank you for your fantastic service a couple months back. I had come to you with a rather tall order and you were efficient and very friendly. You made the process about as easy as it could be. Thanks you again for your professionalism and attention to detail. I look forward to remaining a loyal client.”

– Sean K

“I would like to compliment one of your employees, Corie Flear, for the excellent service she has consistently provided to me over the past few weeks. Corie has helped me to sort out my auto insurance while demonstrating great knowledge, empathy and support.

I have always been pleased with the service I have received from her. Corie’s professionalism and ability to get results quickly have exceeded my expectations. I am and can be a very demanding customer.

Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Noble Insurance for years to come.”

– Monique & Christian B.

“Thanks again for all the work you did to get me a better price Serena. You are extremely good at what you do”

– Yvonne H.

“My wife and I have been clients of Noble Insurance since we settled in Barrie over 4 years ago. Right from the get-go we appreciated the professional courtesy we were given by Lisa McMann. As seniors on a fixed income, Lisa understands our need to keep our costs down while making sure that our home and auto policies have all the coverage we need. Thank you Lisa. We look forward to continuing this relationship for many more years.”

-Randy H.

“We have had our home insured with Noble for six years now, and we recently got auto insurance for the first time. We were so glad to have Noble and Becky on our team through that process. Not only did we get set up with a great deal on car insurance, Becky also found an amazing deal for us on our condo insurance to team up with the auto coverage. We live out of town and it was a lot of work for Becky to do research for us, communicate via email and phone, and send and receive the many required documents. She did this, and answered our many questions, quickly, competently, and cheerily – always without complaint. Having not gone through the process of setting up auto insurance before, we were very glad to have Becky in our corner to help us get everything in order and find the best possible deal. We are VERY happy with the level of service we have received from Noble and Becky – thank you, Becky!”

– CB

Serena – Thank you very much for your “Good News” call and your excellent customer service. I appreciate your diligence and professionalism.

-Gordon B.

“Thank you so very much for always being so supportive. Vivian Fuller, you are good at what you do and as a customer, I deeply appreciate it.”

-Katherine G.

“I would like to share my story at this time and to say how pleased I am with Becky Burnett and Noble Insurance for looking after my family through the worst time of our lives.

We experienced a house fire on the evening of December 21, 2017. Noble Insurance put us in touch with Gore Mutual, and I must say, I felt so reassured and happy with the services of Gore Mutual and Winmar. Everyone has been incredible.

We lost everything, and my grandchildren lost their Christmas presents, tree and even their cats. Gore Mutual gave us some money and helped us find a place to live. Jeff at Winmar helped us feel we were in great hands, all thanks to Noble Insurance.

The staff at Noble Insurance is very family-orientated and personable, and very helpful. No question is too much to ask, and their understanding is like a big hug through the phone.

Thank you to everyone at Noble Insurance, Gore Mutual and Winmar for turning our bad situation into something we could handle.”

-Sharron B.

“A quick note saying thank you to Lisa McMann for all the help with renewing my policies and taking care of my needs, especially after my car accident. I don’t think it would have gone as smoothly as it did without her help. Lisa has been my broker for more than 15 years, and she has always seemed to get me the lowest price (which always helps when you’re a single mom). I want to say thank you for always being there to help guide and direct me in the right direction for my benefit, but also my safety and the safety of my kids.”
– Amanda L.

“I recently endured a collision through no fault of my own. The trauma of the initial experience, followed by the subsequent emerging items on a quickly lengthening to-do list from claims, car rentals, car replacements etc., became further complicated by the fact that I had difficulties in contacting the claims adjuster assigned to my file. Thanks to Chanel Frangakis, the communication problems were quickly resolved. I owe her a debt of gratitude for her professionalism and efficiency in handling this case — from our initial phone call to the transferring of my insurance policy to the new vehicle. Thanks again, Chanel!.”
– Nora McCaffrey

“We have been clients of Noble Insurance in Collingwood since we moved into the area a few years ago. Julianne Cornfield has been our broker since that time, and we would like to pass along our heartfelt thanks for Julianne’s professionalism and hard work in tending to our needs. At times we are a bit tardy in getting information to Julianne regarding changes in our circumstances, but regardless of the short notices, Julianne is always able to respond in a cheerful and efficient manner and makes the required adjustments effective in time to provide coverage.”
– Brian W. & Marlene P.

Susan, Just wanted to send a thank you for making our new vehicle paperwork seamless! It’s pretty amazing to think we just send emails and it’s all looked after. Thanks again!”
– Jenni B.

“Thank you again for your prompt attention to this matter, Brandy! I apologize for the rush and really appreciate your quick response. Wonderful client service! ”
-Shelly S.

“We had nothing but the best experience with Nobles and will be recommending. My parents worked in insurance for 50 years combined and I worked in insurance for 6. Serena and Julianne both exceeded our broker expectations, especially in our times of need.”
-Alexandra B.

“Thank you Susan Roth. Good to know we are all covered. That’s one of the many reasons we love Noble Insurance – good coverage and quick replies from friendly agents. ”
-Debbie C.

“I have had the pleasure of working with Lisa McMann for many years – since she took over the management of insurance for my cottage. She is a down-to-earth, no nonsense woman who works hard to ensure that I have the insurance I really need to keep our beloved cottage safe and sound – and never tries to sell me products I do not need. She offers creative solutions to problems, treats me with great respect and always has a positive attitude and approach. I love that at my small office in Elmvale I can always reach a ‘real’ person to work through my challenges – the personal touch is hard to find today. And so I say, Thank You to Noble Insurance and to my great broker Lisa McMann.”
-Susan Hayden

Serena, I have to say I deal with A LOT of people and companies with my job and can honestly say you are one of my favourite people to work with! Fast responses, attention to detail, and always get me the answers I need and want to hear. Thanks a million for this. Really appreciate it.”
-David Labelle Jr.

Serena – Thank you again for your expertise in taking care of our needs.
Insurance can be daunting to try to wade through and having you look after our welfare is extremely appreciated….”
-Elly Hicks

“I just bought my retirement home in Collingwood recently and had a very short closing date. I am a few years away from moving up so I needed a home owners policy that would cover long term rental.

When I called my insurance company (with them for 30 years) in Toronto to get coverage, the rules from them to insure were impossible to manage. I decided to shop for a policy with a firm in Collingwood and turned to Noble Insurance for help.

Carole Schmidt was amazing. She didnt hesitate to get started sourcing options for me. She did an outstanding job of getting the homeowner policy suited to what I needed.

I just signed the final policy today with relief and the professional help from Noble.

When my other policies come due I’m looking forward to transferring them to Noble and working with Carole again. ”
-Micki Rivers

Jaclyn of Noble Insurance is a very knowledgeable Insurance Broker who understands the value of customer service, quick response and a dedicated expert who delivers on time.”
– Earl Shore

“I just wanted to say thank you to Jeanette for her help….it’s reassuring to know that I can count on someone to take care of my insurance issues. I’m glad I have her as my broker and made a stressful situation much easier. Can’t wait to pick up MY new SUV this afternoon.”
– Erica Wilson

Serena, you are the best. I really enjoy dealing with you, you make things very simple for us. My son commented that he likes dealing with you also.”
– Gail Hogg

“Thanks Tava. You have proven over and over again to be someone I can count on. THANK YOU!” – Ken Matthews

Serena, you stand leaps and bounds beyond any other insurance broker I have ever dealt with. The solution you have presented to me after negotiating with Aviva is testament to how freaking awesome you are at your job. Most if not all other insurance brokers would of left me to fend for myself.I sincerely thank you for your outstanding efforts.” – Adam Johnston

Carole Schmidt really came through for me when dealing with my old insurance company. Thanks to her prompt and professional service I will be getting reimbursed with the money that was owed to me. Very glad I switched companies.”
– Michelle Hayes

Serena Pockaj, I want to thank you for the great service updating my policy and making sure I had the proper coverage. So nice to have you for my CSR…..good job!” – Carol Vermeersch

“We have been clients of Noble Insurance and Don Lefaive for the past 23 years for both our personal and business insurance. During that time, we have enjoyed the excellent level of service provided by Don and the rest of the staff. Phone calls are always returned in a timely manner and we have always received expert advice from this office. We appreciate dealing with such a pleasant and professional group and we plan on continuing to insure with Noble Insurance for years to come.”
– John & Janice Minnings

“Prior to meeting Debbie Green of Noble Insurance, I used to dread my insurance policy renewal time. It always seemed like a laborious task; one shrouded in mystery and a process that I had very little control over, or input in. Today, with Debbie managing my policies, I no longer feel this way. Thanks to Debbie, the veil of confusion has been lifted and I know, without question, that my best interests are always being served and protected. Debbie is always available to answer my questions too, however small, and she always goes the extra mile to ensure that I fully understand my policies and the coverages they provide. Besides being a consummate professional, Debbie is also a member of our community and her dedication to this shines through in the way she deals with her clients in the caring, genuine and thoughtful manner that only she can. A testament to this would be in the way she always examines the market to ensure that I have the best, and most economical coverages possible. This is the kind of advocate I want. If peace of mind is important to you too, Debbie is the kind of advocate you should want as well.” – Michael Webb

Our Specialists

Our Support Team

Becky Burnett

Customer Service Representative

705-443-5569

Julianne Cornfield

Personal Lines Coordinator, Senior Service Broker

705-443-5592

Jessica Cramer

Commercial CSR | Commercial Processing RIBO

705-443-5590

Jeanette Fitrion

Customer Service Representative Personal Lines RIBO|CAIB|CSIP

705-443-5596

Brandy Foster

Customer Service Representative / Support RIBO|CAIB

705-434-2983

Patricia Foster

Customer Service Representative RIBO

705-443-5563

Chanel Frangakis

Customer Service Representative

705-445-4738

Vivian Fuller

Customer Service Representative Personal Lines RIBO|CAIB|CSIP

705-434-2973

Cecile Gauthier

Personal Lines Processing

705-443-5584

Susan Goncalves

Personal Lines Processing/Support RIBO|CAIB|CIP|BSC

705-443-5585

Jody Hoag

Commercial CSR | Commercial Processing RIBO|CAIB|CSIP

705-434-2982

Carol Johnston

Customer Service Representative Personal Lines RIBO

705-443-5588

Nicky Kent

Reception

705-445-4738

Deborah Marshall

Customer Service Representative Personal Lines RIBO|CAIB

705-443-5567

Kim Martinelli

Commercial CSR | Commercial Processing RIBO

705-443-5597

Lisa McMann

Customer Service Representative Personal Lines RIBO

705-443-5568

Serena Pockaj

Customer Service Representative Personal Lines RIBO|BSC|CAIB

705-443-5591

Mary Beth Pockaj

Processing | Support RIBO

705-443-5562

Cindy Richardson

Processing | Support RIBO

705-443-5598

Susan Roth

Customer Service Representative

Laurie Scutt

Customer Service Representative Personal Lines RIBO

705-434-2979

Linda Vella

Customer Service Representative

705-443-5563

Stephanie Walker

Customer Service Representative Personal Lines RIBO (Maternity Leave)

705-443-5587

Chelsea Gulley

Reception

705-443-5586

Carol Whitley

Customer Service Representative Personal Lines RIBO|CSIP

705-443-5560

Bre-Anne Coleman

Customer Service Representative

705-434-2980

Kim Cumberland

Commercial CSR

705-434-2974

Becky Burnett

Customer Service Representative

705-443-5569

Julianne Cornfield

Personal Lines Coordinator, Senior Service Broker

705-443-5592

Jessica Cramer

Commercial CSR | Commercial Processing RIBO

705-443-5590

Chanel Frangakis

Customer Service Representative

705-445-4738

Cecile Gauthier

Personal Lines Processing

705-443-5584

Susan Goncalves

Personal Lines Processing/Support RIBO|CAIB|CIP|BSC

705-443-5585

Carol Johnston

Customer Service Representative Personal Lines RIBO

705-443-5588

Nicky Kent

Reception

705-445-4738

Kim Martinelli

Commercial CSR | Commercial Processing RIBO

705-443-5597

Serena Pockaj

Customer Service Representative Personal Lines RIBO|BSC|CAIB

705-443-5591

Mary Beth Pockaj

Processing | Support RIBO

705-443-5562

Cindy Richardson

Processing | Support RIBO

705-443-5598

Linda Vella

Customer Service Representative

705-443-5563

Stephanie Walker

Customer Service Representative Personal Lines RIBO (Maternity Leave)

705-443-5587

Chelsea Gulley

Reception

705-443-5586

Carol Whitley

Customer Service Representative Personal Lines RIBO|CSIP

705-443-5560

Jeanette Fitrion

Customer Service Representative Personal Lines RIBO|CAIB|CSIP

705-443-5596

Deborah Marshall

Customer Service Representative Personal Lines RIBO|CAIB

705-443-5567

Lisa McMann

Customer Service Representative Personal Lines RIBO

705-443-5568

Susan Roth

Customer Service Representative

Kim Cumberland

Commercial CSR

705-434-2974

Brandy Foster

Customer Service Representative / Support RIBO|CAIB

705-434-2983

Vivian Fuller

Customer Service Representative Personal Lines RIBO|CAIB|CSIP

705-434-2973

Jody Hoag

Commercial CSR | Commercial Processing RIBO|CAIB|CSIP

705-434-2982

Laurie Scutt

Customer Service Representative Personal Lines RIBO

705-434-2979

Bre-Anne Coleman

Customer Service Representative

705-434-2980

Kim Cumberland

Commercial CSR

705-434-2974